Terms & Conditions

 

Cancellation and return policy

If the product does not meet your expectations, and hasn't been used, it can be send back until 14 days after being delivered. If the item is returned unused and in original conditions, I will give a full refund. The refund will be paid within 14 days after receiving the returned items. Return shipping is for the responsibility of the buyer. Please, contact me first, before returning an item.


Postage and payment policy

- Orders which contain 1 yard fabric or less are shipped priority, uninsured, unregistered.
- There is a tracking number available for orders which contain 1,5 yard fabric or more. These orders are shipped secured.
- If you want your product(s) send registered or insured, please contact me before you make a payment and I’ll send you an updated invoice.
- At the moment we only ship within Europe.

Delivery

Your order should be delivered to you within 3-7 business days after payment. At peak season delivery time might be longer. We will not send your order until payment is received.

Privacy

We only use your personal data to process your order and to keep you informed about your order status. The data is used by this webshop and the Postal /Dilivery services.

Complaints

If you are a consumer and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. That is at http://ec.europa.eu/odr.”

Applicable law

Dutch law applies to the offers/agreement and further agreements. All disputes, of whatever nature – including those that are only considered by one of the parties as such – which occur with reference to the offer/agreement and further agreements between the parties, are settled by a competent court in the district of Amsterdam, unless the law explicitly appoints another court.


Small Dreamfactory
Ritzema bosstraat 1 - 1 hoog
1097GW Amsterdam
The Netherlands

+31 (0)616485251
info(at)smalldramfactory(dot)com

KVK - 63399083
VAT - NL176685765B01

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